Rebecca & Sara

Teamwork Matters: Advocating for Your Child’s Communication

August 12, 20264 min read

Teamwork Matters: Advocating for Your Child's Communication

Sara John and Rebecca Edwards

Advocacy has a reputation for being adversarial. It doesn't have to be, and in our experience it usually works better when it isn't.

Most of the professionals around your child want the same thing you do. Health visitors, teachers, teaching assistants, ALNCos, NHS speech and language therapists — they are working within real constraints, often with more children than time. Advocacy isn't about proving anyone wrong. It's about making sure the picture everyone is working from is accurate, and that what gets agreed is specific enough to survive a busy term.

Here is what we've found actually helps.


You hold information nobody else has

You see your child across the whole week — tired, settled, with cousins, at bedtime, on the fourth day of a school holiday. Everyone else sees a slice.

That makes what you notice evidence, not just impression. Write it down as you go: what your child did, when, and what was happening around them. "On Tuesday he asked for the tablet using three symbols, at home, when nobody was rushing him" is far more useful to a professional than "he's doing well at home."

It also protects against a common problem — a child who presents very differently in a clinic room than they do in their own kitchen.


Ask what the plan actually says

If your child needs support to access learning, that sits within the Additional Learning Needs system in Wales, and may mean an Individual Development Plan. The setting's ALNCo is your first conversation.

The single most useful thing you can do with any plan is ask for specificity. "Will receive speech and language therapy support" is unmeasurable — nobody can tell whether it happened. Something like "weekly individual sessions, with strategies modelled to the classroom team once each half term" can be checked.

Ask for the plan to name:

  • What the provision is, and how often

  • Who delivers it, and who models it day to day

  • Where it happens

  • How progress will be reviewed, and when

This isn't being difficult. Vague provision is what fails when a staff member leaves, and being clear now saves everyone a difficult conversation in March.


Ask questions rather than making demands

The most productive sentences we hear parents use in meetings are questions:

"Can you help me understand how that decision was reached?"

"What would need to change for that to be possible?"

"Could we write that down so we all remember what we agreed?"

They're not confrontational, and they're very hard to deflect. They also tend to surface the real constraint — which is usually capacity or process rather than anyone's view of your child.


Put things in writing, kindly

After a meeting, send a short email: thank you, here's what I understood we agreed, please correct me if I've got anything wrong.

That does three things. It creates a shared record. It gives people a chance to fix a misunderstanding early. And it means that if something doesn't happen, you're working from an agreed account rather than two different memories.


Know where to go if you get stuck

SNAP Cymru gives free, independent, bilingual information, advice and advocacy on additional learning needs across all twenty-two Welsh local authorities, including help with disagreements. They are the first place we point families.

Your health visitor can review communication at any point for children under five — you don't have to wait for a scheduled review. And most health board speech and language therapy services in Wales accept referrals directly from parents, so you can ring and ask rather than waiting for someone else to do it for you.


Look after yourself in it

Advocacy is tiring, and it often falls on the person who is already doing the most. You don't have to fight every point at once. Pick the thing that would make the biggest difference this term, and let the rest wait.

And you don't need to have all the answers to ask a good question. Noticing that something isn't quite right is enough to start a conversation.


If you'd like to think something through, we offer a free call — whether or not you go on to work with us. Sometimes it helps just to talk it over with someone who knows how the system fits together.

Best wishes,

Sara & Rebecca

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